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Key Account Management - Thanks. Yes, a very enlightening session made that much more enjoyable because it could instantly be put to practical effect. I also liked the fact that you were not prescriptive in your suggestions and recognised that there are many ways of achieving the same end.
Project Partner
Top 100 law firm

Client Relationship Management - I have no doubt the feedback will change the way we relate to clients, how we listen to them and how we go about giving them what they want, in the way they want it. One thing we have learned is that old-style single partner-client relationships aren't good for us and aren't valued by our clients
Managing Partner
Legal Practice, North West

Law Firm Business Development

We help to develop the new business strategies that every legal practice needs today to be able to drive a successful business forwards, calling on our extensive experience of working across the legal market in many different sectors - and areas of management within law firms - over the last 20 years.

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We enable lawyers across the legal sector to deliver "more for less,” adding more value to client relationships and services to develop better business and improve performance.

Call us now on 0161 929 8355 in confidence: 

  • If you think that you should be able to draw more cash from your practice and the opportunities you see around you.
  • If you are frustrated by slow decisions and lack of engagement of your people on new initiatives.
  • If it is a struggle to keep your head above water under the pressure of competition and changes in the market.

Call Allan Carton on 0161 929 8355 for a candid, confidential and FREE discussion - with no obligation - to explore new cost-effective ways of tackling the challenges you face, whatever size of practice you run.  Or, complete this form and we will call you.

Nobody knows ... what they don't know!
law firm business development options, decisions

Let us fill some of the gaps on management
solutions that can add value to your service for your clients; you can then make fully informed decisions about which will produce the best results for your business ... and we can support you to make that happen.

WE WANT TO MEET your senior management team - in confidence and without any obligation - to explore your plans and how the range of solutions we work with could contribute to the successful development of your business.

Inpractice UK Solutions include ..

  • Researched business and business development strategies.
  • "Client Listening” - to offer clients what they want … before they know they want it
  • Implementing CRM strategies and systems to open up new business opportunities with existing clients, Introducers and business partners.
  • Developing technology with a focus on user adoption of solutions to improve productivity and efficiency - practice, case, HR and document systems; also considering options to move some or all of your technology, infrastructure and support to the securely hosted "Cloud”.
  • Mystery shopping and Training to help your people sell your services at a higher price, convert more enquiries into instructions and improve perceptions of the value of your services.
  • Acquisition, merger and disposal of legal practices.
  • Improve legal and business processes - introducing "Lean” thinking, to enable you to deliver what clients want more effectively; but also often addressing internal frustrations about inefficiencies.
  • Some specific innovative IT solutions:
    • E-learning and development platform to support development of people and skills
    • Extended telecoms to reduce costs, improve collaboration and productivity.
    • Support on moving to a "paper-lite” or paperless office environment
    • Desktop dashboards for real time, automated access to KPI's and management information  
    • "Automated” time capture to improve pricing of fixed fees and increase revenue
    • Print management to reduce operating costs and improve usage
Through experience of working with law firms, clients of law firms, introducers to law firms and a wide variety of other stakeholders in the legal sector throughout the last 25 years, we work regularly with a range of effective solutions that we want you to know about; some delivered alongside our tried and trusted business partners.

To arrange a confidential, no obligation and free consultation to explore your particular requirements, contact Allan Carton on 0161 929 8355 or at or here.

Law Firm Business Development Solutions

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