News & Insight

by Allan Carton 05 Oct, 2023
Master client relationships in your law firm. Learn proven best practice and strategies, from active listening techniques to leveraging technology, that elevate client relationships. Discover how your legal practice can thrive in a client-focused landscape. Dive in now!"
by Allan Carton 07 Jul, 2023
Watch the video to see how your law firm can make client onboarding easier and more effective for your people and your clients, helping to progress matters faster too - and improve your management information.
Lawtech UK report on machinine learning (AI - automated intelligence) in legal services.
by Allan Carton 31 Mar, 2023
DOWNLOAD: LawtechUK conducted a consultation with legal professionals, organisations, and industry experts. They gathered these 12 case studies of Machine Learning (ML) in use today to understand ML’s current applications in legal services and how legal service regulators could support responsible use for the benefit of consumers.
Carton & Co Model:  Making the most of the voice of your clients
by Allan Carton 08 Mar, 2023
The voice of your clients – and others you deal with – has potential to play much more of a leading role in the ongoing development and evolution of law firms. Find out here how to harness it, the potential impact, how to produce those results, how far and how fast you could/should move. what is coming next and about potential next steps for your practice.
Piecing initiatives together like a jigsaw
by Allan Carton 05 Jan, 2023
We outline the 4 key initiatives that SME firms should be evaluating and implementing now to be able to match new client expectations and operate efficiently to maintain profitability. Law firms not focused on these areas are in danger of getting left behind.
Making client onboarding easier
by Allan Carton & Frank Manning, Carton & Co 05 Dec, 2022
7 Steps to look afresh at your Client onboarding system to benefit from what has been learned so far by your practice, suppliers and other law firms. Much of the radical improvement in how clients are brought on board digitally has been introduced out of necessity due to the Covid lockdowns, not because the manual systems that had persisted until then were remarkably poor, slow, time consuming and difficult for both clients and law firm administrators.
Winning Tenders Managing Director
by Philip Norman, Winning Tenders 24 May, 2022
25% of public procurement spend is with SMEs and most public contracts are won by SMEs. Plus, in uncertain times the public sector can be a good, solid option. If you've been unsuccessful with public sector bidding in the past, we thought it would be useful to send you our ten top tips on how to win a tender to help you re-consider.
Creating a future-proof client listening programme
by Allan Carton 11 May, 2022
Would you like to see what "always-on" client listening looks like? Does your firm want to listen to more clients more often? Or to do more with the client-related data you already have? We can help you set the strategy, define the approach and get the key compenents in place to make that a success, including "always-on" intelligent automation to capture, evaluate and share the feedback and support new initiatives.
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by Allan Carton 05 Oct, 2023
Master client relationships in your law firm. Learn proven best practice and strategies, from active listening techniques to leveraging technology, that elevate client relationships. Discover how your legal practice can thrive in a client-focused landscape. Dive in now!"
by Allan Carton 07 Jul, 2023
Watch the video to see how your law firm can make client onboarding easier and more effective for your people and your clients, helping to progress matters faster too - and improve your management information.
Lawtech UK report on machinine learning (AI - automated intelligence) in legal services.
by Allan Carton 31 Mar, 2023
DOWNLOAD: LawtechUK conducted a consultation with legal professionals, organisations, and industry experts. They gathered these 12 case studies of Machine Learning (ML) in use today to understand ML’s current applications in legal services and how legal service regulators could support responsible use for the benefit of consumers.
Carton & Co Model:  Making the most of the voice of your clients
by Allan Carton 08 Mar, 2023
The voice of your clients – and others you deal with – has potential to play much more of a leading role in the ongoing development and evolution of law firms. Find out here how to harness it, the potential impact, how to produce those results, how far and how fast you could/should move. what is coming next and about potential next steps for your practice.
Piecing initiatives together like a jigsaw
by Allan Carton 05 Jan, 2023
We outline the 4 key initiatives that SME firms should be evaluating and implementing now to be able to match new client expectations and operate efficiently to maintain profitability. Law firms not focused on these areas are in danger of getting left behind.
Making client onboarding easier
by Allan Carton & Frank Manning, Carton & Co 05 Dec, 2022
7 Steps to look afresh at your Client onboarding system to benefit from what has been learned so far by your practice, suppliers and other law firms. Much of the radical improvement in how clients are brought on board digitally has been introduced out of necessity due to the Covid lockdowns, not because the manual systems that had persisted until then were remarkably poor, slow, time consuming and difficult for both clients and law firm administrators.
Winning Tenders Managing Director
by Philip Norman, Winning Tenders 24 May, 2022
25% of public procurement spend is with SMEs and most public contracts are won by SMEs. Plus, in uncertain times the public sector can be a good, solid option. If you've been unsuccessful with public sector bidding in the past, we thought it would be useful to send you our ten top tips on how to win a tender to help you re-consider.
Show More
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