To make sound, reliable decisions with confidence.
With reliable research, we can help lawyers to reach rational agreement across the management team and business on the right coordinated strategies to target and develop new opportunities.
Working independently and objectively, our research will inform your plans to develop new business partnerships and existing or new areas if business. We explore opportunities and enable you to adapt or develop new services, sectors and propositions with confidence.
Examples of research include:
Analysis & Expert Evaluationof your (or your competitors') current client and referrer base to identify and define attractive segments in which to target new prospects; alongside associated USPs, service propositions and strategy options.
Geo-demographic profilingof clients and prospects to inform decisions on service strategy, new office location and focused promotional initiatives; particularly relevant for private client services related to: Residential conveyancing, Probate & Wills and Family legal services.
Listening exercisesin many guises to develop more effective business relationships and new opportunities with existing clients, introducers and business partners, providing ammunition for new service delivery initiatives; also to retain relationships "at risk". Particularly relevant to commercial and business-related legal services.
Client and Employee Satisfaction and Engagement Surveys- to establish benchmarks and track performance on new initiatives.
For more information
and to discuss how we can best work with you, contact Allan Carton
by completing this information request formor click on the button below to schedule a free 30 minute telephone conference.