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I have no doubt the feedback will change the way we relate to clients, how we listen to them and how we go about giving them what they want, in the way they want it. One thing we have learned is that old-style single partner-client relationships aren't good for us and aren't valued by our clients
Managing Partner
Legal Practice, North West |
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Highly creative in designing and implementing technical solutions to meet my ever-changing demands ... delivered a wide range of projects including a £2 million system upgrade on time and within budget. I recommend Andrew to anybody to devise new systems to improve profitable performance and help businesses to meet their strategic objectives.
Chief Executive Officer
Top 200 legal practice, South East |
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Thanks for an excellent piece of work. It has been a real eye opener and something we clearly needed to know. Now it's our turn to build on the opportunities that have been created and make some real and lasting progress in the way we manage our key accounts.
Chief Operating Officer
Legal Practice, Manchester. |
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Did a great job for us in developing the design for our website and other promotional material; good to work with, always willing to stretch himself further for us when we needed it. He always manages to be creative in developing new ideas for us even under pressure of time to meet deadlines but he is just as good at taking our feedback on board and interpreting it back into finished product that works. Excellent!
Managing Director
Legal Expenses Insurer. |
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I would like to thank you you for all your excellent work on this project. Your wealth of experience in this area was invaluable, the project we believe has been a great success.
IT Manager
Legal Practice, West Midlands. |
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Darren adds an extra dimension to our business, at a strategic level and a practical one. Strategically, he brings a wealth of experience from which we derive great benefit. At a practical level, he is always willing to roll his sleeves up to produce cost-effective and direct results. He has helped us win significant amounts of new business.
Managing Partner
Top 100 Legal Practice, London & SE |
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We found the process incredibly easy and the outcomes from the project facilitated the bid process to get posts within the service area re-graded.
Head of Legal
Local Authority. |
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For us, Andrew's strength is his extensive knowledge of LexisNexis Axxia's practice management and case management software. He is incredibly responsive and, having previously worked for a law firm, is quick to understand what we are trying to achieve. Andrew has always been both commercial and pragmatic. Over the years that I have worked with him, his solutions have helped us to improve business efficiency and process.
Operations Director
Top 100 Legal Practice, North West |
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Andrew is one of those rare breed of IT advisers who does not talk in mystical language but is down to earth, practical and above all understands thoroughly the links between technology and profit and between systems and strategy.
Nick Jarett-Kerr
Edge International |
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Darren is tough, determined, creative, pragmatic and intellectual. It's a rare combination and means he gets stuff done, always adds value and can adapt to almost any situation. He is challenging and enjoyable to work with - don't expect him to pull any punches. In return you can be confident he won't waste your time or your budgets.
Communications & Business Development Director
Top 100 Legal Practice |
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Lee has a very level-headed and pragmatic approach, allowing him to quickly gain consensus from his stakeholders, which greatly accelerates his ability to deliver solutions. He's got a very approachable and personable manner, which he uses effectively to drive projects forward, to the benefit of all of his stakeholders. If you need someone to pick up a difficult, complex implementation, which is struggling to define requirements and has aggressive deadlines, Lee's your man!”
Development Manager
Distribution & Logistics Business |
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Mark demonstrated, to a sceptical audience, how understanding customers and their needs could help us to identify the improvements we could make, the priority we should give to these improvements and the killer, how to justify these improvements within the business. He gave the team great feedback on our individual skills and potential development, which I have taken forward since he finished. Both I and the company benefited from his inputs.
Business Manager
National High Street Bank |
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Rita was commercially focused and pragmatic; passionate about coaching and performance management in particular. She applied her wealth of HR expertise to add significant value to our business.
Head of Operations
Building Society |
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Mike is well informed, courteous, hard working and competent. His assistance was a major factor in our success in achieving the Quality Mark and we think the results speak for themselves. We would unhesitatingly recommend him as a Consultant for Quality Mark to the Bar.
Head Clerk
Barrister Chambers |
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The advice and support you gave us not only helped us achieve the Quality Mark, but has also enabled us to deliver a more efficient service to our clients, adding to the overall success of our business.
Practice Manager
Barristers Chambers |
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We are always getting positive feedback about the website and that it is easy to access the information. Students are booking up and we have more courses in the pipeline, which is quite phenomenal!
Principal
Training Company |
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