Development of in-house facilitators and coaching culture including ILM Level 3 Coaching and Mentoring Programme, submission of National Training Award and People Management Award in 2008, evaluation and review processes with directorate leadership team, presented to all North West Local Authorities

Designed and delivered council-wide performance management and management competencies activity referred to in the Times Top 100 report and Investors in People review with evaluation and review for Head of HR

Developed the vision, direction, staff and volunteer development, fundraising, recruitment of trustees, performance management, discipline and grievance, recruitment and selection of CEO, restructuring of charity, achievement of Investors in People award

Design and development of Action Learning, Facilitation and coaching programmes in line with World Class vision for the organisation including evaluation of pilot activities and development recommendations

Designed and delivered awareness-raising workshops and consultancy for private and public sector   organisations leading to Investors in People recognition

Investors in People assessment, review, diagnosis and advisory work for public, private and voluntary sector organisations, Interim Training & Quality Manager roles delivering management and staff development solutions, ISO 9000 and IiP accreditation and awareness-raising for academic staff.