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Is the right, relevant real-time management information available to enable decisions and action?
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Do the right people have enough access to the right information? Not just financial.
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Do offices, departments and teams operate and account as profit centres?
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Are there KPI's in place that reflect the priorities in each department and team?
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Do budgets allow, drive and recognise partners effectively for non-financial performance?
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Do you have just one client and prospecting database that is clean and used regularly?