Topics covered include:

• How to sell on value and service, not (just) price.  Anyone can do it.
• Understanding what potential clients are really looking for
• The ONE opening question you can always ask to make it easier
• An easy way to prevent the caller making another call to your competitors
• Why price is not all that matters.  We help make it feel that way
• A simple AIDA based approach to handling enquiries (and clients generally)
• Why and how to sell on the phone; where solicitors to wrong
• Winning the client, not just this pieice of business