More VALUE ... to More CLIENTS ... at Less COST to YOU
Lean Thinking techniques have been at the heart of many successful businesses for many years now; but only recently have these continuous improvement techniques been adopted and adapted by law firms looking to meet the increasing demands of clients who want more value for less money; all in shorter timescales.
"The right people, using the most effective processes, at the right time, to deliver value for the client”
Lawyers and managers are beginning to work hand in hand with Lean experts like us to uncover the "hidden wastes” in law firms to understand and improve the speed and costs of service delivery. Once the wastes are exposed and removed, firms can capitalise on their newer agile business to develop new business strategies.
Key objectives - Lean Thinking:
- Eliminate wasted time and effort.
- Reduce work in progress, to get cash in faster
- Increase value of services delivered to clients
- Streamline processes, integrate with clients
- Improve teamwork across functional boundaries.
- Develop process thinking.
- Improve the work that lawyers do.
Lean thinking, applied effectively, can reduce operating costs by 50% in commoditised services - e.g. volume conveyancing, insurance claims, PI etc; 25% in "creative and cognitive" services which applies to most other legal and financial services; and by 30% in manufacturing, where these techniques were originally developed.
Our proven "Lean Workout" approach provides your people with the opportunity to eliminate wasted time and effort, increase customer focus, improve teamwork across functional boundaries, develop a consistent approach to thinking about process improvements and improves the work that your people do.
Our "Lean Team" includes experts in Lean, SixSigma and in managing change - Mark Greenhouse, Dominic Harborne, Rita Maguire and Allan Carton- can readily enable your lawyers to achieve radical reductions in operating costs alongside improvements in service by introducing our "lean" approach to streamlining legal and business processes.
Contact Allan Carton on 0161 929 8355 to explore how this could work for your practice; or complete this form to set a time for a preliminary telephone discussion.