Lean thinking, applied effectively, can reduce operating costs by 50% in commoditised services - e.g. volume conveyancing, insurance claims, PI etc; 25% in "creative and cognitive" services which applies to most other legal and financial services; and by 30% in manufacturing, where these techniques were originally developed. Our proven "Lean Workout" approach provides your people with the opportunity to eliminate wasted time and effort, increase customer focus, improve teamwork across functional boundaries, develop a consistent approach to thinking about process improvements and improves the work that your people do.
The key principles we apply to ensure each project is a success:
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People who do the work are the experts;
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It is a decision focused process, so things get done;
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Changes have to take work (waste) out of the process;
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Speed and agility are essential;
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There should be improvements in internal relationships; and,
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We deal with operational/tactical issues in the workshops, avoiding strategic changes that have to be addressed at a different level.
"Lean thinking" provides law firms with the ability to maximise operating efficiencies by simultaneously reducing processing times and costs. It is an action oriented improvement approach that focuses on improving the efficiency and effectiveness of business and legal processes by applying relevant analysis and improvement tools.
Key objectives are to:
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Eliminate wasted time and effort.
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Increase customer focus.
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Improve teamwork across functional boundaries.
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Develop process thinking.
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Improve the work that they do.
To find out more, contact Allan Carton on 0161 929 8355 to explore how this could work for your practice; or complete this form to set a time for a preliminary telephone discussion.
