"Lean Thinking" is a set of management principles proven to increase speed, reduce costs and improve the quality of delivered instructions as well as provide robust input into strategic decision making. In a legal practice, you apply lean thinking to help you successfully improve operations in your business to deliver better results in these areas ... for starters :
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Competitive prices
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Satisfied clients
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Internal processes that are as efficient as possible - simple, not complicated.
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Consistently great client service
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Consistency across the business (benchmarking to compare different parts of the practice if possible)
[something] ... about the working environment for the teams - (reflected during the project in enthusiasm and collaboration across departmental boundaries) -
Reduced stress and pressure on the teams.
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High level fee earners with more time to handle more of the high level work they should
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Existing teams to handle a greater volume of client work – (about best use of skills and resources)
This white paper by Mark Greenhouse introduces you to how Lean might work for you and explains:
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4 key benefits of "Lean"
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5 core principle of lean thinking
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7 wastes that lean will enable you to identify and address
