Published in the Liverpool Law (Liverpool Law Society) in October 09 when we were in the midst of recession, the same criteria still apply now. Bill Kirby gives an opportunity for lawyers and legal practice to evaluate how they are faring on key areas that all firms have needed to address over the last 12 months. Check out how you are faring on:
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Overall business management
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Managing cash
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Reducing costs and overheads
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Client relationship - retention and development
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Generating new business
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Compliance
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IT & Technology
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People
Although the drop in business and fear of the Legal Services Act have impacted on the morale of many lawyers and managers within legal practices, there are key steps that very many firms can take to improve management of the business and performance now and for the future to respond. Here is a checklist to help you and your colleagues take stock of how your firm is progressing in key areas as you aim to bring your practice out of the recession, well equipped to be successful and to provide you with a good return in the longer term. Use the time you have now to get these right.
Whatever you do, all of this has to be achieved whilst enhancing the client’s experience of dealing with the firm. The most crucial change for most lawyers is to start thinking as a client.
| File Name | Article - Management Checklist, Liverpool Law, Oct 09.pdf |
